41 Ways to Improve

the Emotional Well-Being

of Your Workplace

 

 

Dr. John Weaver

Courtesy of The Healthy Thinking Initiative

 

 

Promoting an emotionally healthy workplace is good for the bottom line.  Based on research done by Salvadore Maddi and Deborah Khoshaba, it is also a realistic goal. They identified four qualities that were associated with thriving even under stressful circumstances. I think of these qualities as the  “Vitamin Cs” of an emotionally healthy workplace:  Commitment, Challenge, Control, and Caring.

 

 

 

 

 

 

 

 

 

 

 

 

Commitment:

 

David Whyte, poet and organizational consultant says, “Anything or anyone that does not bring you alive is too small.”  The first Vitamin C of an emotionally healthy workplace is Commitment.  Employees need to work for something that is larger than themselves.  When an organization has an articulated purpose that contributes to making the world a better place, employees will commit time and energy to the workplace.

 

1.   Develop a clear mission statement and post it in a public place

 

2.   Communicate the “Big Picture” to your employees

 

3.   Communicate your purpose to the local or national community

 

4.   Discuss the value your organization offers to the human community

 

5.   Stand for something important and encourage others in your workplace to do the same

 

6.   Discuss the value your organization offers to your workers and customers

 

7.   Make long-term outcomes more important than short-term financial benefits

 

8.   Discuss values openly and non-judgmentally

 

9.   Listen to the ideas of every employee

 

10. Take the needs of the employee as serious as the needs of the company

 

 

 

 

 

Challenge

 

The Chinese character for “crisis” can be translated two ways, either as a problem or an opportunity.  The powerful truth is that optimism and the willingness to persevere are even more important than intelligence or skill in success.  When we foster the sense of challenge in employees we bring out the best they have to offer. The second Vitamin C fosters a challenging environment.

 

11. Change your language to speak of “opportunities” rather than “problems”

 

12. Persevere when projects are important even when the answers are elusive

 

13. Promote optimistic attitudes in your organization

 

14. Identify strengths in your employees and help them use their strengths.

 

15. Offer advanced training opportunities

 

16. Cultivate positive goal setting activity

 

17. Encourage continuous organizational learning

 

18. Reward employees willing to attempt to solve problems, even if they make mistakes along the way

 

19. Encourage creativity and the willingness to take risks

 

20. Support employees when they are working on problem resolution.

 

 

 

 

 

Control

 

It's important to be able to choose situations in your job in order to be more effective and to use your skills, since having control reduces the stress you experience.  The third Vitamin C is Control. Establishing a sense of control is a key factor in reducing stress and in increasing productivity.

 

21. When assigning someone responsibility for a job, make sure they also have the authority to carry it out

 

22. Identify what is in your control and work within your circle of influence

 

23. Give employees leeway in the “how” of their work as long as the task is completed well

 

24. Assume responsibility for your own behavior, avoid blaming others for your mistakes

 

25. Be flexible

 

26. Give workers time to plan and organize on the job

27. Ask for input from employees about the best way to do their jobs

 

28. Insist that everyone learn from mistakes

 

29. Provide employees with all the information essential to their jobs

 

30. Make sure employees have the material supplies they need to do the work they are asked to do.

 

 

 

 

 

Caring

 

The conclusion of Marcus Buckingham and Curt Coffman, leaders of a Gallup poll of 80,000 managers is that people leave managers, not companies.  How you treat employees makes a difference. It is the forth Vitamin C necessary for an Emotionally Healthy Workplace.

 

31. Appreciate employees for the work they do well

 

32. Acknowledge important events, i.e., the anniversary of being hired for your organization

 

33. Be concerned for the life outside of work of your employees

 

34. Highlight the strengths of each worker

 

35. Treat employees as individuals, not just as a member of a group

 

36. Treat everyone with justice, i.e., treat them in accord with what each one needs rather than treating everyone the same

 

37. Get to know employees as whole persons, not only for the roles they assume in the company

 

38. Let employees get to know you as a person, not just as a boss

 

39. Take special care to meet the needs of the weakest members of the organization

 

40. Provide opportunities for informal gatherings away from the pressures of the workday

 

41. Use people’s first name when you talk with them

 

 

 

  I hope this gives you some ideas to begin to address the emotional well-being of your workplace. You can schedule a 90 minute phone or

  Skype consultation with Dr. Weaver to discuss ways to apply these and other important psychological dimensions in your workplace. This

  service is offered for $375.  To inquire about this consultation or to receive information about training your workforce in mindfulness,

  optimism, and resilience skills, click here.

 

 

(c) Copyright 2001. All rights reserved. John Weaver. Distribution rights:  The above material is copyrighted, and may not be reprinted without express written permission of the author

 

 

The Prevention of Depression:                                                                                                                           The Healthy Thinking Program

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